Direct Backup, Australia Security

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Security and privacy are key elements of our service. We employ a broad spectrum of security features to protect your important and private information.

Direct Backup uses a complex mixture of encryption technologies, operational procedures and administrative policy to ensure your backup data is 100% private and secure.

No one at Direct Backup has access to your password or files, making this the most secure way to keep your computer data safe! You are the only person with the encryption key, so you can be confident you are the only person who can ever access your data files.

Secure SSL connection

Your PC, laptop or server communicates with the online backup server in our data centre using secure SSL (Secure Socket Layer). With SSL, nobody can know what data has been exchanged, even when the data is transmitted over the public Internet. This gives you the same security level as Internet Banking.

SOAP and Message Signing

To give you an extra security layer on top of SSL, we use a secured SOAP/XML interface. All messages to our online backup server carry a unique digital “signature” for each user. Data transfer is protected and the processes at each end are also secured.

Secure encryption

Before your backups are sent, Direct Backup zips and encrypts them using AES (Advanced Encryption Standard) 128- or 256-bit encryption technology. The encryption key is only known to you and is never transmitted across the Internet.

Nobody knows the encryption key

Nobody except you can open your backups stored in our data centre. Not even the team at Direct Backup or our partners who manage the online backup server know the encryption key. The key resides on your computer and nowhere else.

Please write down the encryption key and keep it in a safe place. If you lose or forget the encryption key, it will be impossible to recover your backup data.

The best encryption technology is used

The encryption algorithm we use is a widely respected standard. The Advanced Encryption Standard (AES) 128- or 256-bit, also known as Rijndael, is a block cipher recommended by the National Institute of Standards and Technology and used by the US government since 2000. This encryption algorithm is frequently subjected to public review but no cracks have yet been reported.